OPay, a leading payment and financial service platform, has refuted a viral claim that it will begin an “indefinite break” from 1 September.
A letter which was said to emanate from the Fintech company has been circulating on Nigeria’s social media space, creating tension and fear among people.
The letter reads, “Dear Valued Customers,
“We appreciate your trust and support in Opay.
“This is to officially inform you that starting from
1st September, 2026,
*Opay will go on a long indefinite break.
“During this period, we will not be attending to any transactions or account-related services until further notice.
“We sincerely advise all customers to remove their funds from their Opay accounts as soon as possible to avoid any inconvenience.
“We regret any inconvenience this may cause and thank you for being a part of the Opay community.
“Thank you.
“Management Opay”
An X user, haifah_er_abba, who posted the letter on Sunday, asked people to remove their funds from OPay.
The post generated anxiety as many queried the authenticity of the post.
‘This is FALSE!’
But reacting to the letter, OPay, through its verified social media platforms, debunked the viral claim.
“OPay is not going on break by September. We’re here, and we’re going nowhere! ,” the post clarified.
“True OPay users know how to identify our official communications. Take a closer look at the viral post and you’ll spot the red flags.”
“Always verify before you share. Filter the noise!
“Follow our official pages for authentic OPay updates.”
When contacted on Sunday evening, an OPay customer, Idris Ahmed, told FACTWATCH Nigeria that he is yet to receive any message from the Fintech company regarding any “indefinite break.”
